“Innovating” by implementing AI (ChatGPT)

Generative Artificial Intelligence (AI), such as ChatGPT to contemporary businesses

Before examining how Artificial Intelligence (AI) is impacting contemporary business, it is essential to define the term from different perspectives: According to TechTarget, “Artificial Intelligence is the simulation of human intelligence processes by machines, especially computer systems. Specific applications of AI include expert systems, natural language processing, speech recognition, and machine vision.” Britannica views it as “the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.”

Despite the many definitions that have been developed over the years, AI is related to the basic idea of allowing machines to imitate or improve upon the abilities of the human brain. From the development self-driven automobile to the propagation of procreant tools such as Google’s Bard and ChatGPT, Artificial Intelligence is progressively becoming part of our everyday life – an area every contemporary organization is investing in. Many companies operating in today’s business environment are aligning AI with their organisation’s economic, social, and environmental goals.

Nowadays, it is vital to keep abreast with the many emerging technologies that have the potential to revolutionize business organizations by helping them grow or be more efficient. One of the most current technologies gaining traction in the business world is ChatGPT. Companies, regardless of their size, are exploring ways they can be innovative by implementing ChatGPT. They are also looking into how they can go about leading and managing the change process to embrace the technology, as well as mitigate the concomitant risks associated with it.

ChatGPT can enable companies to automate multiple tasks, give employees’ ample time to focus on more strategic tasks. These include summarizing massive records, creating codes, and custom job descriptions. Below is an example of Python code a business can run to calculate the total cost of products in a shopping cart:

ChatGPT python code

Organizations can also use ChatGPT to improve customer service, reduce costs, and to create documents. For instance, ChatGPT can generate reports, attend to customer requests, and also create marketing content such as emails and social media marketing ads.